Facebook & Instagram for Retailers
Want to connect with your customers?
Social media impacts the way retailers market, communicate and brand themselves. This workshop looks at the role social media plays in influencing your customer's attitudes and behaviour, how your company's social media can be used as an extension of your physical or online store, and how to use it to engage and grow your customer base.
Social media is a powerful tool that can help you grow your business. Are you taking advantage of all the features?
Target audience: Retailers
Level: Beginner - Intermediate
Lorraine is passionate about engaging with retail businesses - she's supported local businesses for over a decade. Communicating with SME business owners and managers every day, she understands what makes a successful store.
She also has a long history of retail experience herself, having worked for over a decade as a multi-site franchisee with Bakers Delight. Read her blog here.
"71% of consumers who have had a good social media service experience with a brand are likely to recommend it to others." - Source: Ambassador"