People Management in Retail


Want to bring the best out of your team?

Are you unsure of the rules and regulations around employment and managing your team? This workshop is for you! It is designed specifically for retail store managers or retail store owners who have people responsibilities, to help them recognise and understand good people practice which they can easily apply to everyday people management situations within their business.

This workshop will cover everything from resourcing to recruitment, induction to health and safety, discipline and dismissal to abandonment of employment.

Target audience: Store owners, store managers, and team leaders.


AmyHarrisAmy has wealth of experience and knowledge from her previous roles at The ECN Group, New Zealand Post and also in our Advisory team here at Retail NZ. Amy also has a few years' experience working in retail so has a great understanding of the industry!

Amy is passionate about helping people grow and learn, and also great customer service. She believes people can be a businesses biggest asset and loves working with business owners and managers to get the most out of their people.

"Great things in business are never done by one person. They're done by a team of people." - Steve Jobs