Sell Successfully in Retail

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Do you understand your customer needs?


Do you want to boost sales with successful selling techniques? Being a retailer in NZ comes with its challenges, and we're excited to bring you best practice advice, with retail whizz Lorraine Rouse.

Selling successfully is the lifeblood of your retail business. That's why this workshop is all about the art of sales and developing a high performing sales team. If you're looking to expand your business and grow your team, this workshop is perfect for you. You will come away with a development plan to grow your team sales performance and revenue.

Selling also comes with its legal obligations and is often an area that is overlooked. Many of our attendees gave us feedback that didn't understand all the ins and outs of the law. After attending they have the confidence to manage the various customer service scenarios whilst staying on the right side of the law.


Stepping away from you store will allow you to reflect on your store experience and get inspiration for new ideas to take back to your business.

Target audience: Store owners, store managers, and team leaders.

Level: This course is designed for both experienced retailers and those new to the industry.


MEET LORRAINE


LorraineRouse2Lorraine is passionate about engaging with retail businesses - she's supported local businesses for over a decade. Communicating with SME business owners and managers every day, she understands what makes a successful store.

She also has a long history of retail experience herself, having worked for over a decade as a multi-site franchisee with Bakers Delight. Read her blog here.



"A lot of great tools to take away with me"
- Aroha Bailey, Cash Converters Hamilton